Star codes – quick reference

Dial these from any phone or app registered on your ASH NET number.

CodeWhat it does
*55Voicemail – listen to messages and change settings
*50Play back your unavailable greeting
*58Record a new unavailable greeting (press # to confirm)
*59Record a new busy greeting (press # to confirm)
*22Record your auto-attendant (IVR) message
*66Redial the last number you called
*69Call back the last number that called you
*67 + numberHide your caller ID for this call only
*65 + numberShow your caller ID for this call only (when privacy is on)
*88Group pickup – answer a call ringing on any phone in your group
*89 + numberDirected pickup – answer the call ringing on that number or extension
*70 + queue extensionLog in to a call queue as an agent
*71 + queue extensionLog out of a call queue (*71 alone logs out of all queues)
#0 + numberAttended transfer during a call (speak to the other person first)
## + numberBlind transfer during a call
** + speed-dial codeDial a speed-dial entry from your external contacts list (desk phones)

More detail: Voicemail · Call pickup and transfers · Caller ID and privacy · Call queues.

Still need help? Email [email protected] or log a ticket in the customer portal.