Monitoring Services

Visibility of your internet, network, Wi-Fi, servers and cloud apps around the clock – so small glitches don’t become big outages. Automated monitoring with real-time alerts, dashboards and monthly health reports in plain English.

Monitoring Pricing

Popular

Device Monitoring (RMM)

$15/device/month + GST

  • Windows, Mac and Linux endpoints and servers
  • Patching, health checks and alerts
  • Remote access for fast fixes
  • Monthly health report
  • Combine with antivirus ($49/device/year + GST)

Network & Site Monitoring

Quote

  • Fibre links, latency, packet loss, DNS
  • Routers, firewalls, switches, VPNs, Wi-Fi controllers and APs
  • VoIP quality, CCTV/NVR and IoT uptime
  • Dashboards, SLA tracking and monthly reports
  • Priced per site after a short discovery call

Prices exclude GST.

Why Monitor With ASH NET?

Fewer surprises – find and fix issues before staff notice. Faster recovery – real-time alerts cut the time to repair. Clarity – live dashboards and monthly health reports you can share with leadership. Security-first – least-privilege, read-only data collection and strong authentication. Local help – Auckland engineers who know your environment.

What we monitor – connectivity (fibre links, latency, jitter, packet loss, DNS); edge and network (routers, firewalls, switches, VPNs, SD-WAN, content filters); Wi-Fi (controller and AP health, client load, interference); servers and devices (Windows/Linux, VMs, storage/NAS, UPS and environmental sensors); apps and services (Microsoft 365 and Google Workspace status, critical web endpoints); voice and video (VoIP quality, SIP trunk health); CCTV/NVR and IoT uptime.

Collection uses SNMP, APIs, secure agents and synthetic tests, chosen to suit your gear and security policy.

How It Works

  • Discovery – inventory devices, apps, SLAs and change windows
  • Design – metrics, thresholds, alert routes and dashboards
  • Deploy – collectors/agents, test notifications, baseline performance
  • Run & refine – tune to reduce alert noise and flag real risks
  • Report & improve – monthly health pack: uptime, top incidents, recommendations

Dashboards, Reporting & Security

  • At-a-glance status by site, device and service
  • Trends for bandwidth, CPU/memory, Wi-Fi clients and error rates
  • SLA tracking for uptime and response targets
  • Root-cause analysis for repeating issues and capacity constraints
  • Read-only accounts, least-privilege access, MFA on management tools
  • Config backups for network devices (where supported) and audit-friendly reports

See What’s Really Happening On Your Network

A short discovery call is all we need to price it.