Call screening asks selected callers to say their name before your phone rings, so you can decide whether to take the call. It is useful for filtering anonymous or overseas callers during set hours.
- Log in to the VoIP portal, open the Voice tab and click the number.
- From the Incoming Calls menu choose Call Screening.
- Pick a screening preference: do not screen; screen anonymous callers; screen all callers; screen forwarded or diverted calls only; screen overseas callers only; or screen overseas and anonymous callers.
- Choose the time schedule during which screening applies (edit or create one with [Edit], using 24-hour times).
- Click Save.
To block callers outright rather than screen them, see Blacklist and whitelist.
Still need help? Email [email protected] or log a ticket in the customer portal.