Client Service Portals
Broadband SignupSign up for fibre, Hyperfibre or mobile
Customer PortalInvoices, tickets, plan changes
Direct DebitSet up a direct debit with GoCardless
Hosting PortalASH HOST billing and services
WebmailASH HOST email in the browser
cPanelManage your hosting
VoIP PortalManage your phone system
Moving AddressMove your broadband to a new address- Secure VoIP AppApps for iPhone, Android, Mac and Windows
111 Emergency CodeVulnerable consumer application
Referral ProgramEarn $50 per referral
Safe Search InternetFree internet filter and parental controls
Send Us A Message
Tell us what you need and one of our Auckland team will get back to you as soon as we can.
Get In Touch
Phone / WhatsApp09 269 4000 (+64 9 269 4000)
Emailsupport@ashnet.co.nz (support) · sales@ashnet.co.nz (sales)
AddressLevel 1, 220 Queen Street, Auckland CBD, Auckland 1010
Phone HoursMonday to Friday 9am – 8pm
Saturday 10am – 3pm
Sunday closed – email and voicemail are picked up every day
Router ReturnsASHNET Limited, 15 Keri Vista Rise, Papakura (postage at your cost)
Complaints
If we haven’t resolved a problem to your satisfaction, email support@ashnet.co.nz with “Complaint” in the subject. You can also contact the Telecommunications Dispute Resolution scheme (tdr.org.nz), which is free for consumers.