A blind transfer sends the caller straight to another person or number without you speaking to them first.
Transfer to a phone number
- During the call, tap the settings icon in the bottom-right corner.
- Tap Transfer call.
- Type the number you want to send the call to.
- Tap the green send button in the bottom-left corner. The call leaves your phone – transfer complete.
Transfer to a contact
- During the call, tap the settings icon in the bottom-right corner, then Transfer call.
- Tap the green person button in the middle at the bottom of the screen.
- Pick the contact. There are three tabs: your phone’s own contacts, group (cloud) contacts, and internal contacts – the other numbers and extensions on your ASH NET account.
- Return to the main screen – transfer complete.
Want to check the person is free before handing over the call? Use an attended transfer instead. On a desk phone dial ## followed by the number for a blind transfer – see Call pickup and transfers.
Still need help? Email [email protected] or log a ticket in the customer portal.