- In the VoIP portal go to Voice → Phones → Add a new phone, choose Polycom and the model, enter the MAC address (label on the back, or Settings → Status → Network on the phone), select the accounts and line keys, and save. Ask us for the Polycom provisioning server address if you do not have it.
- On the phone press Home, scroll to Settings → Status → Network → TCP/IP Parameters and note the IPv4 Addr. Open it in a browser on the same network and log in as
admin. - Factory reset first: Utilities → Phone Backup & Restore → Global Settings → Restore. After a reset the phone will not accept the default admin password
456for the web interface – on the handset go to Settings → Advanced, enter456, choose Administration Settings → Change Admin Password and set a new one, then log in to the web interface with it. - Go to Settings → Provisioning Server and set Server Type to HTTPS and Server Address to the provisioning server address. Leave the other settings and click Save.
- The phone reboots and configures itself from our provisioning server.
Back to auto-provisioning overview.
Still need help? Email [email protected] or log a ticket in the customer portal.