Setting up email on an iPhone or iPad

1. Open Settings → Mail → Accounts → Add Account and choose Other, then Add Mail Account.
2. Enter your name, full email address, the mailbox password and a description, then tap Next.
3. Make sure IMAP is selected at the top and fill in both servers:

   Incoming – host name	host.ashhost.co.nz
   Incoming – user name	Your full email address
   Incoming – password	The mailbox password
   Outgoing – host name	host.ashhost.co.nz
   Outgoing – user name	Your full email address (required, even though it says optional)
   Outgoing – password	The mailbox password

4. Tap Next. iOS verifies the settings (this can take a minute), then tap Save.
5. If mail does not arrive or send, go back into the account → Advanced: incoming Use SSL on, port 993; then SMTP → primary server: Use SSL on, port 465, authentication Password.

Settings reference: Email settings. Problems: Email troubleshooting.

Still need help? Email [email protected] or log a ticket in the customer portal.