Use these settings to add an ASH HOST mailbox to any email app – Outlook, Apple Mail, iPhone, Android, Thunderbird.
| Username | Your full email address (e.g. [email protected]) |
| Password | The email account’s password (set in cPanel – not your cPanel or portal password) |
| Incoming server | host.ashhost.co.nz |
| IMAP port | 993 – SSL/TLS (recommended: mail stays in sync on all your devices) |
| POP3 port | 995 – SSL/TLS (downloads mail to one device) |
| Outgoing server (SMTP) | host.ashhost.co.nz |
| SMTP port | 465 – SSL/TLS |
| Authentication | Required for IMAP, POP3 and SMTP – use the same username and password for outgoing mail |
IMAP or POP3?
Choose IMAP unless you have a reason not to – mail, sent items and folders stay in sync between your phone, laptop and webmail. POP3 downloads messages to one device; if you must use it, tick leave a copy on the server.
Step-by-step guides
You can also read mail in a browser at webmail – Using webmail. Not working? See Email troubleshooting.
Using mail.yourdomain.co.nz as the server also works, but some apps warn about the certificate name – host.ashhost.co.nz avoids that.
Still need help? Email [email protected] or log a ticket in the customer portal.