Before you start
Connect the router's WAN / internet port to the port on your fibre box (ONT) that we activated – it is in your activation email, and it is usually the one with the light on. Then open the router's settings page.
| Settings page | http://tendawifi.com (also 192.168.0.1) |
| Sign in with | the password you set the first time |
1. Set the internet connection to DHCP
- Go to Internet Settings.
- Set Connection Type to Dynamic IP Address and DNS to Automatic.
- Save.
2. Tag the internet VLAN (VLAN 10)
- On the same page set ISP Type to Manual (or open the VLAN section).
- Set Internet VLAN ID to 10; if there is a priority field, set it to 0.
- Save; the router reconnects.
3. Check it works
Give the router a minute, then look at its status page: the WAN or internet section should show an IP address from us. Open a website to confirm. If the WAN stays blank, the VLAN or the DHCP setting has not taken – check both, then restart the router.
Older Tenda firmware has no VLAN field at all. Update to the latest firmware from tendacn.com before you decide the router will not work.
Tenda models
A settings page for each Tenda model we have seen on New Zealand fibre. If yours is not here the steps above still apply – the menus are the same across the brand.
No model matches – the steps above still apply, or email us the model.
The ASH NET settings in full
| Connection type | Dynamic IP / DHCP (also called IPoE or "obtain an IP automatically") |
| Username & password | None – ASH NET does not use PPPoE |
| VLAN ID | 10, tagged (802.1Q) on the internet connection |
| VLAN priority (802.1p) | 0 |
| MTU | 1500 |
| IPv6 | Optional – leave on automatic |
| Router port | The WAN / internet port, into the lit port on the fibre box (ONT) |
Routers we recommend
These arrive set up for ASH NET – plug them into the fibre box and they work. On a 12-month plan you can rent one for $7.50 a month instead of buying.
Still stuck? Email [email protected] with the router make and model and a photo of the screen, or call 09 269 4000. We can also supply a pre-configured router – see the shop.

