Netgear Router Settings

Set your Netgear router to DHCP and tag VLAN 10 – the steps and menu names for Netgear firmware.

Before you start

Connect the router's WAN / internet port to the port on your fibre box (ONT) that we activated – it is in your activation email, and it is usually the one with the light on. Then open the router's settings page.

Netgear settings page
Settings pagehttp://routerlogin.net or 192.168.1.1
Sign in withadmin / the password you set (factory default is password)

1. Set the internet connection to DHCP

  1. Go to Basic > Internet.
  2. Answer No to "Does your Internet connection require a login?".
  3. Set Internet IP Address to Get Dynamically from ISP and Domain Name Server to Get Automatically from ISP, then Apply.

2. Tag the internet VLAN (VLAN 10)

  1. Go to Advanced > Advanced Setup > VLAN / Bridge Settings.
  2. Tick Enable VLAN / Bridge Group, then choose Enable VLAN tag group.
  3. Edit the Internet row: VLAN ID 10, Priority 0, and tick the WAN/Internet port.
  4. Apply; the router restarts.

3. Check it works

Give the router a minute, then look at its status page: the WAN or internet section should show an IP address from us. Open a website to confirm. If the WAN stays blank, the VLAN or the DHCP setting has not taken – check both, then restart the router.

Orbi mesh: set this on the router unit (or in the Orbi app under Settings > Internet Settings); the satellites pick it up automatically. A few Orbi firmware builds have no VLAN section – update the firmware first.

Netgear models

A settings page for each Netgear model we have seen on New Zealand fibre. If yours is not here the steps above still apply – the menus are the same across the brand.

Netgear DGN2200v4 - N300Settings guideManufacturer’s pageNot compatible
Netgear N600 WNDR3700Settings guideManufacturer’s pageNot compatible
Netgear Nighthawk AC1900Settings guideManufacturer’s page
Netgear Nighthawk AX4 RAX36S AX3000Settings guideManufacturer’s page
Netgear Nighthawk AX5 RAX43 AX4200Settings guideManufacturer’s page
Netgear Nighthawk MK72S AX3000Settings guideManufacturer’s page
Netgear Nighthawk MK73S AX3000Settings guideManufacturer’s page
Netgear Nighthawk Pro Gaming XR300Settings guideManufacturer’s page
Netgear Nighthawk RAX10 (AX1800)Settings guideManufacturer’s page
Netgear Nighthawk RAX50 AX5400Settings guideManufacturer’s page
Netgear Nighthawk RAX80 AX6000Settings guideManufacturer’s page
Netgear Nighthawk RAXE300 AXE7800Settings guideManufacturer’s page
Netgear Nighthawk RAXE500 AXE11000Settings guideManufacturer’s page
Netgear R6300 v1Settings guideManufacturer’s pageNot compatible
Netgear X6 R8000Settings guideManufacturer’s pageNot compatible

The ASH NET settings in full

ASH NET fibre settings
Connection typeDynamic IP / DHCP (also called IPoE or "obtain an IP automatically")
Username & passwordNone – ASH NET does not use PPPoE
VLAN ID10, tagged (802.1Q) on the internet connection
VLAN priority (802.1p)0
MTU1500
IPv6Optional – leave on automatic
Router portThe WAN / internet port, into the lit port on the fibre box (ONT)

Routers we recommend

These arrive set up for ASH NET – plug them into the fibre box and they work. On a 12-month plan you can rent one for $7.50 a month instead of buying.

Still stuck? Email [email protected] with the router make and model and a photo of the screen, or call 09 269 4000. We can also supply a pre-configured router – see the shop.

All brands