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AVM FRITZ!Box Router Settings

Set your AVM FRITZ!Box router to DHCP and tag VLAN 10 – the steps and menu names for AVM FRITZ!Box firmware.

Before you start

Connect the router's WAN / internet port to the port on your fibre box (ONT) that we activated – it is in your activation email, and it is usually the one with the light on. Then open the router's settings page.

AVM FRITZ!Box settings page
Settings pagehttp://fritz.box or 192.168.178.1
Sign in withthe FRITZ!Box password printed on the base of the unit

1. Set the internet connection to DHCP

  1. Switch to the Advanced view (three dots, top right).
  2. Go to Internet > Account Information, set Internet service provider to Other internet service provider and name it ASH NET.
  3. Choose Connection to an external modem or router and Obtain an IP address automatically.

2. Tag the internet VLAN (VLAN 10)

  1. On the same page open Change connection settings.
  2. Tick Use VLAN for internet access and set VLAN ID 10, PBit 0.
  3. Optionally set MTU 1500, then Apply.

3. Check it works

Give the router a minute, then look at its status page: the WAN or internet section should show an IP address from us. Open a website to confirm. If the WAN stays blank, the VLAN or the DHCP setting has not taken – check both, then restart the router.

AVM FRITZ!Box models

A settings page for each AVM FRITZ!Box model we have seen on New Zealand fibre. If yours is not here the steps above still apply – the menus are the same across the brand.

AVM FRITZ!Box 4060Settings guideManufacturer’s page
AVM FRITZ!Box 7340Settings guideManufacturer’s page
AVM FRITZ!Box 7360Settings guideManufacturer’s page
AVM FRITZ!Box 7390Settings guideManufacturer’s page
AVM FRITZ!Box 7490Settings guideManufacturer’s page
AVM FRITZ!Box 7530Settings guideManufacturer’s page
AVM FRITZ!Box 7590 AXSettings guideManufacturer’s page

The ASH NET settings in full

ASH NET fibre settings
Connection typeDynamic IP / DHCP (also called IPoE or "obtain an IP automatically")
Username & passwordNone – ASH NET does not use PPPoE
VLAN ID10, tagged (802.1Q) on the internet connection
VLAN priority (802.1p)0
MTU1500
IPv6Optional – leave on automatic
Router portThe WAN / internet port, into the lit port on the fibre box (ONT)

Routers we recommend

These arrive set up for ASH NET – plug them into the fibre box and they work. On a 12-month plan you can rent one for $7.50 a month instead of buying.

TP-Link HX510 AX3000Wi-Fi 6, pre-configured for ASH NET$149.50 incl. GSTTP-Link VX230v AX1800Wi-Fi 6 with a phone port for your home line$149.50 incl. GSTMercusys Halo H47BEWi-Fi 7 mesh for Hyperfibre$299 incl. GST

Still stuck? Email [email protected] with the router make and model and a photo of the screen, or call 09 269 4000. We can also supply a pre-configured router – see the shop.

All brands