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Arcadyan Router Settings

Set your Arcadyan router to DHCP and tag VLAN 10 – the steps and menu names for Arcadyan firmware.

Before you start

Connect the router's WAN / internet port to the port on your fibre box (ONT) that we activated – it is in your activation email, and it is usually the one with the light on. Then open the router's settings page.

Arcadyan settings page
Settings page192.168.1.254 (also 192.168.1.1)
Sign in withadmin / admin

1. Set the internet connection to DHCP

  1. Go to Network settings > WAN and edit the connection.
  2. Set the WAN type to Ethernet WAN and the connection type to Automatic IP (DHCP).

2. Tag the internet VLAN (VLAN 10)

  1. In the same editor set 802.1Q to Enabled and Internet VLAN ID to 10.
  2. Make sure the entry is marked as the WAN/internet connection, then save.

3. Check it works

Give the router a minute, then look at its status page: the WAN or internet section should show an IP address from us. Open a website to confirm. If the WAN stays blank, the VLAN or the DHCP setting has not taken – check both, then restart the router.

These were supplied by other providers. If the WAN menu is locked or missing, factory reset the unit first.

Arcadyan models

A settings page for each Arcadyan model we have seen on New Zealand fibre. If yours is not here the steps above still apply – the menus are the same across the brand.

Arcadyan FuturaSettings guideManufacturer’s page
Arcadyan Smart Modem 2Settings guideManufacturer’s page
Arcadyan VRV9517UWAC34 (Smart Modem)Settings guideManufacturer’s page
Arcadyan VRV9527 (Smart Modem 3)Settings guideManufacturer’s page

The ASH NET settings in full

ASH NET fibre settings
Connection typeDynamic IP / DHCP (also called IPoE or "obtain an IP automatically")
Username & passwordNone – ASH NET does not use PPPoE
VLAN ID10, tagged (802.1Q) on the internet connection
VLAN priority (802.1p)0
MTU1500
IPv6Optional – leave on automatic
Router portThe WAN / internet port, into the lit port on the fibre box (ONT)

Routers we recommend

These arrive set up for ASH NET – plug them into the fibre box and they work. On a 12-month plan you can rent one for $7.50 a month instead of buying.

TP-Link HX510 AX3000Wi-Fi 6, pre-configured for ASH NET$149.50 incl. GSTTP-Link VX230v AX1800Wi-Fi 6 with a phone port for your home line$149.50 incl. GSTMercusys Halo H47BEWi-Fi 7 mesh for Hyperfibre$299 incl. GST

Still stuck? Email [email protected] with the router make and model and a photo of the screen, or call 09 269 4000. We can also supply a pre-configured router – see the shop.

All brands