Monitoring Services

24/7 visibility of your internet, network, WiFi, servers, and cloud apps—so small glitches don’t become big outages. Proactive alerts, fast response, and clear reporting from Ash Net’s NZ-based team

Why monitor Ash Net?

  • Fewer surprises – find and fix issues before staff notice
  • Faster recovery – reduce Mean Time to Repair (MTTR) with real-time alerts
  • Clarity – live dashboards and monthly health reports in plain English
  • Security-first – least-privilege access, read-only data collection, and strong auth
  • Local help – NZ-based engineers who know your environment
  •  

What we monitor

    • Connectivity: fibre links, latency, jitter, packet loss, DNS, upstream BGP (where applicable)
    • Edge & network: routers, firewalls, switches, VPNs, SD-WAN, content filters
    • WiFi: controller/AP health, client load, radio interference, bandwidth hotspots
    • Servers & devices: Windows/Linux, VMs, storage/NAS, UPS/power, environmental sensors
    • Apps & services: Microsoft 365/Google Workspace status, critical HTTP/HTTPS endpoints
    • Voice & video: VoIP MOS scores, SIP trunk health, call quality trends
    • CCTV/NVR & IoT: uptime and stream checks for cameras and building systems

    Collection methods include SNMP, APIs, secure agents, and synthetic tests—chosen to suit your gear and security posture.

How it works

  1. Discovery – inventory devices, apps, SLAs, and change windows
  2. Design – pick metrics, thresholds, alert routes, and dashboards
  3. Deploy – set up collectors/agents, test notifications, baseline performance
  4. Run & refine – we tune to reduce alert noise and flag real risks
  5. Report & improve – monthly health pack: uptime, top incidents, recommendations
  6.  

Plans & Pricing

Simple, transparent pricing. Scale as you grow.

Starter

$10

/ Month
Standard

$20

/ Month
Mobile Plan MAX 8G
Monthly Support Plan
Monthly Support Plan
Full-Day Booking
Pro

$40

/ Month
Mobile Plan MAX 8G
Monthly Support Plan
Monthly Support Plan
Full-Day Booking
Enterprise

Custom Quote

Dashboards & reporting

  • At-a-glance status by site, device, and service
  • Trends for bandwidth, CPU/memory, WiFi clients, and error rates
  • SLA tracking for uptime and response targets
  • RCAs for repeating issues and capacity constraints
  • Executive summaries you can share with leadership
  •  

Security & compliance

  • Read-only accounts and least-privilege access
  • MFA on management tools, access logs retained
  • Config backups for network devices (where supported)
  • Optional audit-friendly reports for governance reviews