In-Person IT Support, When and Where You Need It

Sometimes you just need someone to show up and fix it. Whether it’s your office network, devices, printers, or internet setup — Ash Net’s On-Site IT Support team is here to help, right at your door.

What Is On-Site Support?

Not everything can be solved remotely. That’s where we come in — physically.

Our friendly technicians come to your home, office, or school and help solve IT issues face-to-face. We bring tools, expertise, and a “leave-it-better-than-we-found-it” attitude — no jargon, just helpful hands-on service.

  • What We Can Help With (On-Site)
  • Wi-Fi and internet setup or troubleshooting
  • Printer installations and network sharing
  • New computer setup, upgrades, or migrations
  • Network cabling, patch panels, and switch installs
  • Router/firewall setup and secure configuration
  • Microsoft 365 setup or email migration support
  • Diagnosing slow PCs or hardware faults
  • Classroom or school lab setup and testing
  • Hardware repairs (desktops, laptops, peripherals)
  • General IT cleanup, tune-up, and inventory

Who It’s For

Ash Net On-Site IT Support is ideal for:

  • Small & medium businesses
  • Schools and education providers
  • Remote teams needing on-prem hardware help
  • Home offices and work-from-home setups
  • Non-technical users who prefer face-to-face help

Whether you’re based in a city, small town, or rural area — we’ll come to you.

Why Ash Net?

  • Friendly, certified local technicians
  • Same-day or next-day service available
  • We bring tools, software, and solutions
  • No jargon, no upsells — just what you need
  • Clear quotes, no surprise call-out fees
  • We explain things in plain English

Pricing & Service Areas

Standard On-Site Visit

$120

+ GST
Half-Day Booking

$290

+ GST
Mobile Plan MAX 8G
Monthly Support Plan
Monthly Support Plan
Full-Day Booking
Full-Day Booking

$550

+ GST
Mobile Plan MAX 8G
Monthly Support Plan
Monthly Support Plan
Full-Day Booking
Emergency Callout

Contact Us

Available across Auckland, Hamilton, Wellington, Christchurch & surrounding regions.

Custom coverage available for other NZ locations on request.

How It Works

What Clients Say

Need Someone On-Site?

Some things are just easier in person. Let our friendly techs take the pressure off and get you back to work — faster, smarter, and stress-free.

📧 Email: [email protected]
📞 Call: 0800 ASHNET