ASH NET RESIDENTIAL INTERNET SERVICES YOU CAN TRUST
Are you having difficulties setting up your internet connections with other providers who keep giving you the run around? Save frustrations waiting on a phone line probably trying to reach an offshore call center, who do not understand your local requirements. Let ASH NET, the local experts set it all up and get you connected quickly!
As ASH NET are local people with local knowledge, communicating daily with all available companies who firstly physically install the connection to your house (unless there is a connection box already in place), your frustrations are eliminated.
Once we get you connected ASH NET will also monitor your service to ensure you have no breakpoints in connection at any time. We also monitor the speeds to ensure they are what they should be, according to your upload and download needs and the package you purchased. If they aren’t, we will get it sorted for you! No more waiting on a chat line for hours with a technician speaking in hi-tech lingo that you aren’t familiar with.
HOW WE WORK WITH YOUR ISSUE
Remotely accessing your servers and computers enables us to see what you see. This helps us to quickly and efficiently locate and resolve the problem, then implement the solution. All you need is an internet connection.
There may be times that after our consideration of your issue and the steps required to fix it as quickly as possible, an on-site visit is required. If this is the case, our technical engineers are quickly dispatched to your site to do all that is necessary to resolve your problem.
KEY BENEFITS OF OUR REMOTE IT SUPPORT
Issues fixed remotely
Reduced or no delays
Support Ticketing System - managed 24/7
Reduced downtime costs, smooth running of productivity and increased efficiency
Easy and quick system updates for patches and upgrades
Local support remotely or onsite