We understand from experience that unpredicted IT issues can occur anytime. Therefore we offer both Remote IT Support and monitoring, and Onsite Support as required.
Most IT issues can be resolved remotely by our highly trained IT Helpdesk Support staff. However at some point your business may need support onsite.
If Onsite IT Support is required ASH NET will immediately dispatch our IT engineers who will physically attend your site to establish the issue, consult with you, and provide the best solutions required.
BENEFITS OF USING ASH NET ONSITE SUPPORT
The IT company you can trust
Fast response time
Local onsite support covering the whole of Auckland
Replacement or loan hardware provided in cases of faulty hardware
Professional and friendly advice on hardware, software, and all other ASH NET services and Products
Support Ticketing system available 24/7 & Phone Support available every business day
Highly trained Onsite IT Support Engineers to resolve complex hardware and software issues.